Customer Success
Valo Motion offers technical customer support 24 hours a day, 7 days a week for ValoJump, ValoClimb, ValoArena, Groundfall and Operations Hub. Most issues can be fixed remotely. Start with our guides, available in 57 languages, or contact our team directly.
Help guides in 57 languages
Our help center guides are available in the following languages:
Arabic, Bengali, Bosnian, Bulgarian, Catalan, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dutch, English, Estonian, Filipino, Finnish, French, French (Canada), German, German (Formal), Greek, Gujarati, Hausa, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Javanese, Kannada, Korean, Latvian, Lithuanian, Malay, Malayalam, Marathi, Mongolian, Norwegian, Persian, Polish, Portuguese (Brazil), Portuguese (Portugal), Punjabi, Romanian, Russian, Serbian, Slovenian, Spanish, Swahili, Swedish, Tamil, Telugu, Thai, Turkish, Ukrainian, Urdu, Vietnamese
Talk to our team
Attraction not working?
For urgent requests call or message us any time, day or night. Our technical support team will help you get back up and running.
Call support
US: +1 (321) 340-3301
EU: +358 75325 8188
WhatsApp support
+358 75325 8188
Questions and requests
For non-urgent questions, check our help center or send us a support request. Write in any language and we'll reply in yours within 24 hours.
Submit a support request- Product and venue name
- Serial number or device ID
- What happened and when
- A photo or short video